Privacy policy

Privacy policy

This privacy policy explains the type, scope and purpose of the processing of personal data (hereinafter referred to as „data“) within our online offer and the associated websites, functions and content as well as external online presences, such as our social media profile (hereinafter jointly referred to as „online offer“). With regard to the terms used, such as „processing“ or „controller“, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Responsible persons

Young-Im Seo
SEO Crossing Cultures-Intercultral Consulting Services
Mannheimerstr. 79
69123 Heidelberg
Germany
contact@seointercultural.com
Young-Im Seo
Owner SEO CrossingCultures
https://www.seointercultural.com/Impressum

Types of data processed:

- Inventory data (e.g., names, addresses)
- Contact details (e.g., e-mail, telephone numbers)
- Content data (e.g., text entries, photographs, videos)
- Usage data (e.g., websites visited, interest in content, access times)
- Meta/communication data (e.g., device information, IP addresses)

Categories of affected persons

Visitors and users of the online offer (hereinafter we also refer to the data subjects collectively as „users“).

Purpose of the processing

- Provision of the online offer, its functions and content.
- Answering contact requests and communicating with users.
- Safety measures.
-Reach measurement/ marketing

Terminology used

„Personal data“ means any information relating to an identified or identifiable natural person (hereinafter „data subject“); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

„Processing“ means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers practically any handling of data.

„Pseudonymization“ means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

„Profiling“ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

The „controller“ is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

„Processor“ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Relevant legal bases

In accordance with Art. 13 GDPR, we inform you of the legal basis of our data processing. If the legal basis is not stated in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and implementation of contractual measures as well as responding to inquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing to fulfill our legal obligations is Art. 6 para. 1 lit. c GDPR, and the legal basis for processing to protect our legitimate interests is Art. 6 para. 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

Security measures

We take appropriate technical and organizational measures in accordance with Art. 32 GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk.

The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as the access, input, disclosure, safeguarding of availability and its separation. Furthermore, we have established procedures that ensure the exercise of data subject rights, the deletion of data and the response to data threats. Furthermore, we take the protection of personal data into account as early as the development and selection of hardware, software and procedures, in accordance with the principle of data protection through technology design and data protection-friendly default settings (Art. 25 GDPR).

Cooperation with processors and third parties

If we disclose data to other persons and companies (processors or third parties) as part of our processing, transfer it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the transfer of data to third parties, such as payment service providers, is necessary for the performance of a contract pursuant to Art. 6 para. 1 lit. b GDPR), you have given your consent, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties with the processing of data on the basis of a so-called „order processing contract“, this is done on the basis of Art. 28 GDPR.

Transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfill our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we only process or have the data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met. This means, for example, that the processing takes place on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU (e.g. for the USA through the „Privacy Shield“) or compliance with officially recognized special contractual obligations (so-called „standard contractual clauses“).

Rights of the data subjects

You have the right to request confirmation as to whether the data in question is being processed and to request information about this data as well as further information and a copy of the data in accordance with Art. 15 GDPR.

You have accordingly. Art. 16 GDPR, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.

In accordance with Art. 17 GDPR, you have the right to demand that the data in question be deleted immediately or, alternatively, to demand that the processing of the data be restricted in accordance with Art. 18 GDPR.

You have the right to request to receive the data concerning you that you have provided to us in accordance with Art. 20 GDPR and to request that it be transferred to other data controllers.

In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with the competent supervisory authority.

Right of withdrawal

You have the right to withdraw your consent in accordance with Art. 7 (3) GDPR with effect for the future

Right of objection

You can object to the future processing of data concerning you at any time in accordance with Art. 21 GDPR. In particular, you may object to processing for direct marketing purposes.

Cookies and right to object to direct advertising

Cookies„ are small files that are stored on users“ computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to an online service. Temporary cookies, or „session cookies“ or „transient cookies“, are cookies that are deleted after a user leaves an online service and closes their browser. The content of a shopping cart in an online store or a login status, for example, can be stored in such a cookie. Cookies that remain stored even after the browser is closed are referred to as „permanent“ or „persistent“. For example, the login status can be saved if the user visits the website after several days. The interests of users can also be stored in such a cookie and used for reach measurement or marketing purposes. „Third-party cookies“ are cookies that are offered by providers other than the controller who operates the online service (otherwise, if they are only the controller's cookies, they are referred to as „first-party cookies“).

We may use temporary and permanent cookies and provide information about this in our privacy policy.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

A general objection to the use of cookies used for online marketing purposes can be raised for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU side http://www.youronlinechoices.com/ be explained. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that you may then not be able to use all the functions of this website.

Deletion of data

The data processed by us will be deleted or its processing restricted in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

According to legal requirements in Germany, the retention period is 10 years in accordance with §§ 147 para. 1 AO, 257 para. 1 no. 1 and 4, para. 4 HGB (books, records, management reports, accounting vouchers, commercial books, documents relevant for taxation, etc.) and 6 years in accordance with § 257 para. 1 no. 2 and 3, para. 4 HGB (commercial letters).

According to legal requirements in Austria, the retention period is 7 years in accordance with § 132 para. 1 BAO (accounting documents, receipts/invoices, accounts, receipts, business papers, statement of income and expenses, etc.), 22 years in connection with real estate and 10 years for documents in connection with electronically provided services, telecommunications, radio and television services provided to non-entrepreneurs in EU member states and for which the Mini-One-Stop-Shop (MOSS) is used.

Business-related processing

We also process
- Contract data (e.g., subject matter of the contract, term, customer category).
- Payment data (e.g., bank details, payment history)
from our customers, interested parties and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.

Contractual services

We process the data of our contractual partners and interested parties as well as other clients, customers, clients, clients or contractual partners (uniformly referred to as „contractual partners“) in accordance with Art. 6 para. 1 lit. b. GDPR. GDPR in order to provide them with our contractual or pre-contractual services. The data processed in this context, the type, scope and purpose and the necessity of their processing are determined by the underlying contractual relationship.

The processed data includes the master data of our contractual partners (e.g., names and addresses), contact data (e.g., e-mail addresses and telephone numbers) as well as contract data (e.g., services used, contract content, contractual communication, names of contact persons) and payment data (e.g., bank details, payment history).

In principle, we do not process special categories of personal data unless these are part of commissioned or contractual processing.

We process data that is required to justify and fulfill the contractual services and point out the necessity of its disclosure, unless this is evident to the contractual partners. Disclosure to external persons or companies only takes place if it is necessary within the framework of a contract. When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements.

As part of the use of our online services, we may store the IP address and the time of the respective user action. The storage is based on our legitimate interests, as well as the interests of users in protection against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary to pursue our claims in accordance with Art. 6 para. 1 lit. f. GDPR. GDPR or there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c. GDPR.

The data is deleted when it is no longer required for the fulfillment of contractual or statutory duties of care and for dealing with any warranty and comparable obligations, whereby the necessity of retaining the data is reviewed every three years; otherwise, the statutory retention obligations apply.

Administration, financial accounting, office organization, contact management

We process data as part of administrative tasks and the organization of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process as part of the provision of our contractual services. The processing bases are Art. 6 para. 1 lit. c. GDPR, Art. 6 para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services. The deletion of data with regard to contractual services and contractual communication corresponds to the information specified in these processing activities.

We disclose or transmit data to the tax authorities, consultants such as tax advisors or auditors as well as other fee offices and payment service providers.

We also store information on suppliers, event organizers and other business partners on the basis of our business interests, e.g. for the purpose of contacting them at a later date. We generally store this data, most of which is company-related, permanently.

Business analyses and market research

In order to operate our business economically, identify market trends and the wishes of contractual partners and users, we analyze the data we have on business transactions, contracts, inquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata on the basis of Art. 6 para. 1 lit. f. GDPR. GDPR, whereby the data subjects include contractual partners, interested parties, customers, visitors and users of our online offering.

The analyses are carried out for the purpose of business evaluations, marketing and market research. In doing so, we can take into account the profiles of registered users with information, e.g. on the services they have used. The analyses help us to increase user-friendliness, optimize our offer and improve business efficiency. The analyses serve us alone and are not disclosed externally, unless they are anonymous analyses with summarized values.

If these analyses or profiles are personal, they will be deleted or anonymized upon termination by the user, otherwise after two years from the conclusion of the contract. Otherwise, the overall business analyses and general trend determinations are created anonymously where possible.

Contact us

When contacting us (e.g. by contact form, e-mail, telephone or via social media), the user's details will be used to process the contact request and its handling in accordance with Art. 6 para. 1 lit. b. (in the context of contractual/pre-contractual relationships), Art. 6 para. 1 lit. f. (other requests) GDPR. The user's details may be stored in a customer relationship management system („CRM system“) or comparable inquiry organization.

We delete the requests if they are no longer required. We review the necessity every two years. Furthermore, the statutory archiving obligations apply.

Newsletter

With the following information we inform you about the contents of our newsletter as well as the registration and dispatch procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.

Content of the newsletter: We only send newsletters, emails and other electronic notifications with advertising information (hereinafter „newsletter“) with the consent of the recipient or legal permission. If the contents of the newsletter are specifically described when registering for the newsletter, they are decisive for the user's consent. Otherwise, our newsletters contain information about our services and us.

Registration and logging: Registration for our newsletter takes place via a registration link which you can use to send me your consent to receive my newsletter (registration) by email. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements.

Registration data: To register for the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to enter a name so that we can address you personally in the newsletter.

The newsletter is sent on the basis of the consent of the recipients pursuant to Art. 6 para. 1 lit. a, Art. 7 GDPR in conjunction with § 7 para. 2 no. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing pursuant to Art. 6 para. 1 lt. f. GDPR in conjunction with. § 7 para. 3 UWG.

The registration process is logged on the basis of our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of users and also allows us to provide proof of consent.

Cancellation/revocation - You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. You will find a link to unsubscribe from the newsletter at the end of each newsletter. We may store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before deleting them in order to be able to prove that consent was previously given. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time.

Newsletter - Dispatch service provider

The newsletter is sent by the mailing service provider [Steppat GmbH SuccessControl® CRM Göttschieder Str. 30 55743 Idar-Oberstein Germany]. You can view the data protection provisions of the mailing service provider here: https://www.successcontrol.de/crm-kontakt/datenschutz/. The shipping service provider is used on the basis of our legitimate interests pursuant to Art. 6 para. 1 lit. f. GDPR and an order processing contract pursuant to Art. 28 para. 3 sentence 1 GDPR.

The mailing service provider may use the recipients' data in pseudonymous form, i.e. without assigning it to a user, to optimize or improve its own services, e.g. to technically optimize the mailing and presentation of the newsletter or for statistical purposes. However, the mailing service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

Online presence in social media

We maintain online presences within social networks and platforms in order to communicate with the customers, interested parties and users active there and to inform them about our services.

We would like to point out that user data may be processed outside the European Union. This may result in risks for users because, for example, it could make it more difficult to enforce users' rights. With regard to US providers that are certified under the Privacy Shield, we would like to point out that they thereby undertake to comply with the data protection standards of the EU.

Furthermore, user data is generally processed for market research and advertising purposes. For example, usage profiles can be created from the usage behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the user's computer, in which the user's usage behavior and interests are stored. Furthermore, data can also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

The processing of users' personal data is based on our legitimate interests in effective user information and communication with users in accordance with Art. 6 para. 1 lit. f. GDPR. GDPR. If users are asked by the respective providers to consent to data processing (i.e. to give their consent, e.g. by ticking a checkbox or confirming a button), the legal basis for processing is Art. 6 para. 1 lit. a., Art. 7 GDPR.

For a detailed description of the respective processing and the opt-out options, we refer to the following linked information from the providers.

In the case of requests for information and the assertion of user rights, we would also like to point out that these can be asserted most effectively with the providers. Only the providers have access to the users' data and can take appropriate measures and provide information directly. If you still need help, you can contact us.

- Google/YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) - Privacy Policy: https://policies.google.com/privacy,
Opt-Out: https://adssettings.google.com/authenticated,
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

- LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland) - Privacy Policy https://www.linkedin.com/legal/privacy-policy ,
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out,
Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active.

- Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) -
Privacy policy/ Opt-Out: https://privacy.xing.com/de/datenschutzerklaerung.

Evaluation of training orders

We use an online questionnaire operated by Momentive Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland, to evaluate certain training assignments. Participation in the survey is voluntary for all participants. Consent to data processing must be given personally by each user before using the online questionnaire.

The online questionnaire can be used anonymously. However, first and last names and an e-mail address can be entered in the questionnaire if desired. The basis for processing the data is Art. 6 para. 1 sentence 1 lit. a) GDPR.

We will only pass on this data to Momentive Europe UC. Furthermore, we will only pass on the data at the express request of the respective participants. Momentive Europe UC has assured us that the data mentioned will not be passed on to third parties in any form and will only be used for the above-mentioned purposes. The data protection regulations of Momentive Europe UC also apply.

Momentive Europe UC will also store statistical data in the course of using the online questionnaire. In the course of this, the IP address, the end device, the start and end date of the survey, the duration of participation, the number of questions answered, the language used, the visitor source and the answers of the participants are stored anonymously. After 6 months, all data is deleted by default. We use the aforementioned data to analyze and improve the use of our online questionnaire, to evaluate our training event, to avoid multiple participation in a survey and to be able to assign the respective questionnaire exactly to an event. This statistical analysis also enables us to improve our offering and make it more interesting for our users. This is also our legitimate interest in processing the above data. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

All participants can revoke their consent to the processing of their personal data, including for offers from third parties, at any time. The revocation or objection can be declared by sending an e-mail to our e-mail address given in the imprint.

Information from the third-party provider: Momentive Europe UC , Ernst-Abbe-Straße 4, 56070 Koblenz. Further information from the third-party provider on data protection can be found on the following website: https://www.surveymonkey.de/mp/legal/privacy/

Registration/Customer account

- In order to use additional functions of our website, we offer the option of registering by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The mandatory information requested during registration is marked accordingly and must be provided in full. Otherwise we will reject the registration. The following data is collected as part of the registration process: Title, first name, surname, e-mail address.

- At the time of registration, the IP address and the date and time of registration are also stored. As part of the registration process, the user's consent to the processing of this data is obtained.

- Registration is required for the provision of certain content and services on our website. We use the data entered for this purpose only for the purpose of using the respective offer or service or for providing the services for which you have registered. In the event of important changes to our offers, services or benefits, for example regarding the scope of the offer or in the event of technically necessary changes, we will use the e-mail address provided during registration to inform you of this. The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR. Insofar as the registration serves to conclude or execute a contract, Art. 6 para. 1 sentence 1 lit. b) GDPR constitutes an additional legal basis.

- You can withdraw your consent at any time. The legality of the data processing that has already taken place remains unaffected by the revocation.

- The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case if the registration on our website is canceled or modified. You have the option of canceling your registration at any time. You can have the data stored about you amended at any time. Statutory retention periods remain unaffected.

- We only transfer personal data to third parties if this is necessary in the context of contract processing. Any further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

- If you have given us your consent, the legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR. Otherwise, the legal basis is Art. 6 para. 1 sentence 1 lit. b) GDPR.

Cultural Navigator

You can use licenses for the Cultural Navigator online tool as part of our commercial activities. In order to make this service available to you, your first and last name and your e-mail address will be stored for the duration of the license period of a booked service. The storage of your e-mail address and your first name and surname is necessary in order to send you your access data for the Cultural Navigator online tool and to be able to clearly identify you as a user. The basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR.

By using the Cultural Navigator online tool, you can also create a cultural profile for yourself, which records your communication preferences and cultural values. Furthermore, the Cultural Navigator online tool will store a statistical evaluation of your usage behavior. As part of this, the articles and content you access within the Cultural Navigator online tool will be saved. Your learning progress within the Cultural Navigator online tool is also saved. At the end of the license period, which you will be informed of during the registration process, all data will be deleted within 24 hours. This data is used to analyze the use of the Cultural Navigator online tool and to continuously improve individual functions and offers as well as the user experience. This statistical analysis allows us to improve the service and make it more interesting for you as a user. This is also the legitimate interest in the processing of the above data. The basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR.

The Cultural Navigator online tool is not part of SEO Crossing Cultures' own range of services. With regard to this service, we merely act as an intermediary between you and the third party actually carrying out the service. Depending on the service selected, it may therefore be necessary to provide your first name, surname and e-mail address to the company Berlitz, as this company is responsible for providing the service you have requested. We will only pass on your data to Berlitz. Furthermore, we will only pass on your data at your express request. Berlitz has assured us that your data will not be passed on to third parties in any form and will be used exclusively for the purpose of using the Cultural Navigator online tool. In this case, Berlitz's data protection regulations apply, which you must confirm separately with Berlitz.

Data processing outside the European Union:

County Navigator is a service provided by a provider from the USA. The server location is Ireland, but access to personal data is also possible from the third country USA. We have concluded an order processing agreement with the provider of Cultural Navigator that meets the requirements of Art. 28 GDPR.

An appropriate level of data protection is guaranteed on the one hand by the conclusion of the so-called EU standard contractual clauses.

You can revoke the consent you have given us to process your personal data at any time, including for offers from third parties. You can declare your revocation or objection by sending an e-mail to our e-mail address given in the legal notice.

Information from the third-party provider: Berlitz, 7 Roszel Rd Princeton, NJ 08540 USA.

Further information from the third-party provider on data protection can be found on the following website: https://www.culturalnavigator.com/CN7/reports/BerlitzPrivacyPolicy_CN.html?ver=02062020

Application

- We offer you the opportunity to apply online on our website. You will need to provide personal data in order to participate in the application process. This data may include personal master data such as first name, surname, address, date of birth, contact details such as telephone number or e-mail address as well as data relating to your educational and/or professional background such as school and work references, data on training, internships or previous employers. This data may originate from an application form you complete online on the application platform or from the documents you provide, such as a cover letter, a CV, an application photo, certificates or other evidence of professional qualifications. Data that is mandatory for participation in the application process is marked accordingly as mandatory information. Unless a third-party provider whose service we use to provide the online application function is named in this privacy policy, the data will not be passed on to third parties.

- We process the above data for the purpose of carrying out the application process. If you have given us your consent, the legal basis for processing the data is Art. 6 para. 1 sentence 1 lit. a) GDPR. Insofar as the processing of the above data takes place for the initiation of contractual relationships, the legal basis is Art. 6 para. 1 sentence 1 lit. b) GDPR.

- The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the event that an employment relationship, training relationship, internship or other employment relationship is established following the application process, the data will initially continue to be stored and transferred to the personnel file. Otherwise, the application process ends with the receipt of a rejection. In this case, the data will be deleted after 6 months. Deletion will not take place if further processing and storage of your personal data is necessary in individual cases for the assertion, exercise or defense of legal claims. In this case, we have a legitimate interest in the further processing and storage of your personal data. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR. Your personal data will not be erased even if we are obliged by law to continue storing your personal data.

- You can revoke any consent you have given us at any time. You can object to the processing of your personal data at any time. In particular, you have the option of withdrawing your application at any time. As part of the application process, you should only provide us with the personal data that is necessary for participation in the application process and its implementation. There is no legal or contractual obligation to provide data. However, we would like to point out that we cannot carry out the application process without this data and cannot consider your application. The same applies in the event of an objection to the processing of your data. You can have the data stored about you changed at any time.

- We also offer you the opportunity to have your application saved in an application pool. This gives you the opportunity for us to consider your application beyond the specific reason for your application in other future application procedures. The storage of your application in the application pool requires your consent. We store your application in the application pool for 12 months. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. a) GDPR. You can withdraw the consent you have given us at any time.

Integration of third-party services and content

On the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use content or service offers from third-party providers within our online offer. GDPR), we use content or service offers from third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”).

This always presupposes that the third-party providers of this content are aware of the IP address of the user, as they would not be able to send the content to their browser without the IP address. The IP address is therefore required to display this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as „web beacons“) for statistical or marketing purposes. Pixel tags can be used to analyze information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and contain, among other things, technical information about the browser and operating system, referring websites, visit time and other information about the use of our online offer, as well as being linked to such information from other sources.

Youtube

We integrate the videos of the platform “YouTube” of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Xing

Functions and content of the Xing service, offered by XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany, may be integrated into our online offering. This may include, for example, content such as images, videos or texts and buttons with which users can share content from this online offering within Xing. If the users are members of the Xing platform, Xing can assign the access to the above-mentioned content and functions to the users' profiles there. Privacy policy of Xing: https://privacy.xing.com/de/datenschutzerklaerung.

LinkedIn

Functions and content of the LinkedIn service, offered by LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland, may be integrated into our online offering. This may include, for example, content such as images, videos or texts and buttons with which users can share content from this online offering within LinkedIn. If the users are members of the LinkedIn platform, LinkedIn can assign the access to the above-mentioned content and functions to the users' profiles there. LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy.

LinkedIn is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active). Privacy policy: https://www.linkedin.com/legal/privacy-policy,
Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Google+

Functions and content of the Google+ platform, offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“), may be integrated into our online offering. This may include, for example, content such as images, videos or texts and buttons with which users can share content from this online offering within Google. If the users are members of the Google+ platform, Google can assign the access to the above-mentioned content and functions to the users' profiles there.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/technologies/ads) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).

Handling of data in connection with training orders

If we carry out further training orders on your behalf and are provided with the surnames, first names, e-mail addresses, telephone numbers and other specific data of participants and/or employees of your company in the course of this, we will use this data exclusively for the purpose of carrying out, preparing or following up the further training project commissioned by you. This will only be done at your express request.

The data mentioned in the previous section will not be sold and will only be made accessible to third parties to the extent that it is absolutely necessary for the implementation, preparation or follow-up of the training project commissioned by you. Third parties to whom we may make this data accessible are bound by us to the data protection provisions set out in this section by means of corresponding contracts and agreements. The customer data provided by you will be deleted by us and by any third parties commissioned by us no later than 2 months after completion of the respective further training measure.

You can revoke the consent you have given us to process your personal data at any time, including for offers from third parties. You can declare your revocation or objection by sending an e-mail to our e-mail address given in the legal notice.

Using ZOOM as a tool for online training

We use the „Zoom“ tool for certain forms of online training. When using „Zoom“, various types of data are processed. The scope of the data also depends on the data you provide before or when participating in an „online meeting“.

-The following personal data is subject to processing:

User details: First name, last name, telephone [optional], e-mail address, password [if „Single sign-on“ is not used], profile picture [optional], department [optional] Meeting metadata: Topic, description [optional], participant IP addresses, device/hardware information For recordings [optional]: MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of the online meeting chat.When dialing in by phone: information on the incoming and outgoing phone number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be saved.Text, audio and video data: You may have the opportunity to use the whiteboard, chat, question or survey functions in an „online meeting“. In this respect, the text entries you make are processed in order to display them in the „online meeting“ and, if necessary, to log them. In order to enable the display of video and the playback of audio, the data from the microphone of your end device and from any video camera of the end device will be processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the „Zoom“ applications.To take part in an „online meeting“ or enter the „meeting room“, you must at least enter your name.

-Scope of data processing:

We use „Zoom“ to conduct „online meetings“. If we want to record „online meetings“, we will inform you transparently in advance and - if necessary - ask for your consent. The fact of the recording will also be displayed to you in the „Zoom“ app. If it is necessary for the purposes of logging the results of an online meeting, we will log the chat content. However, this will not usually be the case. In any case, we would ask for the consent of the participants before logging the chat content. In the case of webinars, we may also process the questions asked by webinar participants for the purposes of recording and following up webinars. In any case, we would ask for the consent of the participants before recording any questions asked.If you are registered with „Zoom“ as a user, reports on „online meetings“ [meeting metadata, telephone dial-in data, questions and answers in webinars, survey function in webinars] can be stored for up to one month at „Zoom“.Automated decision-making within the meaning of Art. 22 GDPR is not used.

-Legal bases of data processing:

Insofar as personal data of employees of SEO Crossing Cultures is processed, Section 26 BDSG is the legal basis for data processing. If, in connection with the use of „Zoom“, personal data is not required for the establishment, implementation or termination of the employment relationship, but is nevertheless an elementary component of the use of „Zoom“, Art. 6 para. 1 lit. f) GDPR is the legal basis for data processing. In these cases, our interest lies in the effective conduct of „online meetings“.

Otherwise, the legal basis for data processing when conducting „online meetings“ is Art. 6 para. 1 lit. b) GDPR, insofar as the meetings are conducted within the framework of contractual relationships.If there is no contractual relationship, the legal basis is Art. 6 para. 1 lit. f) GDPR. Here too, we are interested in the effective conduct of „online meetings“.

-Recipient/forwarding of data:

Personal data that is processed in connection with participation in „online meetings“ is not passed on to third parties unless it is intended to be passed on. Please note that content from „online meetings“ as well as personal meetings is often used to communicate information with customers, interested parties or third parties and is therefore intended to be passed on.Other recipients: The provider of „Zoom“ necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in our order processing contract with „Zoom“.

-Data processing outside the European Union:

„Zoom“ is a service provided by a provider from the USA. Personal data is therefore also processed in a third country. We have concluded an order processing contract with the provider of „Zoom“ that meets the requirements of Art. 28 GDPR.

An appropriate level of data protection is guaranteed on the one hand by the conclusion of the so-called EU standard contractual clauses. As additional protective measures, we have also configured Zoom in such a way that only data centers in the EU are used to conduct „online meetings“.

You can revoke the consent you have given us to process your personal data at any time, including for offers from third parties. You can declare your revocation or objection by sending an e-mail to our e-mail address given in the legal notice. The customer data provided by you will be deleted by us and any third parties commissioned by us no later than 2 months after completion of the respective training measure.

Information from the third-party provider: Zoom Video Communications, Inc. | 55 Almaden Blvd, Suite 600 | San Jose | CA 95113 | USA. Further information from the third-party provider on data protection can be found on the following website: https://www.zoom.us/

Payment provider

PayPal

On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).

If you select payment via PayPal, the payment data you enter will be transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

Klarna

On our website we offer, among other things, payment with the services of Klarna. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as “Klarna”).

Klarna offers various payment options (e.g. installment purchase). If you decide to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. You can find details on this in Klarna's privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the use of the Klarna checkout solution. The optimization of the checkout solution constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Cookies are small text files that are stored on your end device and do not cause any damage. They remain on your device until you delete them. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

The transmission of your data to Klarna is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

Instant bank transfer

On our website we offer, among other things, payment via “Sofortüberweisung”. The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter referred to as “Sofort GmbH”).

With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations.

If you have opted for the “Sofortüberweisung” payment method, you transmit the PIN and a valid TAN to Sofort GmbH, with which it can log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you have transmitted. It then immediately sends us a transaction confirmation. After logging in, your turnover, the credit limit of the overdraft facility and the existence of other accounts and their balances are also checked automatically.

In addition to the PIN and the TAN, the payment data entered by you and your personal data will also be transmitted to Sofort GmbH. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and any other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent attempts at fraud.

The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

For details on payment by instant bank transfer, please see the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Creation

Among other things: Created with Datenschutz-Generator.de by RA Dr. Thomas Schwenke